Mobile service at Joule: how does it work?

 

As a customer at Joule, you choose the maintenance formula that works for you: maintenance and repair at your place or at a Lucien store nearby. If you choose the mobile repair service, our mobile teams will come to your place of work. What exactly does this mobile service entail?

Bike box-kl-1

What can Joule do for you?

Joule offers bike leasing, group purchase and bike maintenance for the self-employed people, businesses and public services. We also provide full maintenance with our team of bike mechanics. And we do this for our B2B clients on-site, at our customers' place of work or home.

 

Bike maintenance at work

A pop-up bike shop in your company's parking lot? No problem. Our mechanics come by at your work or home for delivery, maintenance or repairs. During maintenance, you can continue working. Our mechanics will make sure your bike rolls like never before.

 

How quickly do we arrive on site?

For an urgent repair, we try to come by within two working days. If the repair is not urgent (the bike is still riding), we'll come by within two weeks.

 

Does Joule have their own mechanics?

Yes! Our mobile crews drive around the country to repair your bike at your place of work. We have our own team of mechanics and a partner network of approved freelancers who come by for urgent repairs. All our partners meet strict quality standards and have the knowledge and spare parts to keep your bike in optimal condition.

 

Meet the Bike Box

De ‘Bike Box’ bestelwagen die dienst doet als volwaardige fietsherstelplaats. Onze ‘kartonnen doos’ is volledig uitgerust met twee werkstations, een state-of-the-art toolbox en een compressor met onafhankelijke stroombron.

The 'Bike Box' van is as a full-fledged bike repair shop. Our 'cardboard box' is fully equipped with two workstations, a state-of-the-art toolbox and a compressor with independent power source.

 

Bike maintenance at your work?

Does your company or public service also have a bike fleet that could use some maintenance and tuning? Our 'mechanics' are at your service.

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Do you have any questions? We'd love to answer them!